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Opinion: Picking up the pieces – the changing role of housing associations

The world of social housing is changing. The cost-of-living crisis, shortage of affordable housing, worsening mental health and overstretched public services have all contributed to a shift in the role of the customer service team.

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Interview: HUG by LAUGH — the science of teddy bears for people living with dementia

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Interview: Niall Adams from cemetery and crematorium software company PlotBox

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Interview: Jo Lovell Director of Inclusive Communities at Cwmpas on tackling digital exclusion in Wales

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Opinion: How AI can improve the tenant engagement experience

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Light and noise pollution costing 1m healthy life years

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Opinion: What type of digital transformation is right for you?

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Interview: Rachel Van Riel and Ask For A Book

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Opinion: What will 2030’s mobile network operators look like?

Suzy Menneret

Suzy Menneret is Wholesale Advisor and Program Lead at the Mobile Ecosystem Forum (MEF), a global trade body established in 2000 and headquartered in the UK with members across the world. As the voice of the mobile ecosystem, MEF focuses on cross-industry best practices, anti-fraud and monetisation. It provides its members with global and cross-sector platforms for networking, collaboration and advancing industry solutions.