Two years ago, leading care provider Abbots Care launched an innovative app to enhance the mental and emotional well-being of its staff. Since then, it’s seen a dramatic impact on staff retention.
Interview: Jo Lovell Director of Inclusive Communities at Cwmpas on tackling digital exclusion in Wales
We live increasingly online. Apps and sites make it ever easier to access public services — and more economical to supply them. But what about those who aren’t online?