A report commissioned by the Department for Work and Pensions warns that digitalisation could lead to exclusion and greater disparity in the UK.  fit Conducted by the think tank RAND, the analysis looked at costs and savings, customer experience, wider societal effects, and ramifications of the Covid-19 pandemic.  Making a distinction between ‘digitalisation’ and ‘digitisation’, … Continue reading Will DWP digital welfare ‘lead to more inequality’?